Essential
For stable environments needing reliable support.
- Helpdesk + remote support
- Endpoint monitoring
- Core patch management
- Backup monitoring (where applicable)
Melbourne MSP • Security-first • Proactive
Worry-free IT —
kept patched, protected, and monitored.
IP Works delivers premium managed IT with a security-first approach: patching, monitoring, backup, Microsoft 365, and cybersecurity controls that reduce risk and downtime.
Proactive patching
OS + third-party updates
24/7 monitoring
Servers, backups, alerts
Security uplift
MFA, hardening, EDR
Free Security Posture Snapshot
Quick assessment + priority actions.
No obligation
- Patch + update coverage
- Microsoft 365 security baseline
- Backup health + restore readiness
- Endpoint protection status
- Top 5 risk fixes for your environment
Prefer email? Send your details and we’ll respond same day.
Services built for security and reliability
Everything you need to keep users productive and reduce risk.
Managed IT & Support
Fast helpdesk, onboarding/offboarding, device management, and performance tuning.
- Remote + onsite support
- Asset & lifecycle management
- Vendor coordination
Patch & Vulnerability Management
Proactive patching for Windows and key third-party apps — plus reporting.
- Scheduled patch windows
- Exception handling
- Compliance reporting
Security Stack
Layered controls to reduce incidents: MFA, hardening, and endpoint protection.
- M365 security baselines
- EDR / AV options
- Email security
Backups & Continuity
Backup monitoring, restore testing, and resilience planning.
- Backup health checks
- Restore readiness
- DR planning support
Servers & Microsoft 365
Server maintenance, M365 administration, identity, and access management.
- Exchange / SharePoint / Teams
- Identity & conditional access
- Licensing guidance
Projects & Upgrades
Switch refreshes, Wi-Fi, migrations, and security uplift projects delivered cleanly.
- Defined scope + timeline
- Change control
- Documentation handover
Why businesses choose IP Works
You shouldn’t have to worry whether your IT is patched, backed up, or secure. We operate with clear standards, proactive maintenance, and reporting you can trust.
Security-first
Default baselines + hardening
Proactive
Fix issues before users notice
Transparent
Plain-English reports & advice
What you’ll get
- Monthly security & maintenance reporting
- Patch compliance visibility
- Backup monitoring and alerts
- Practical recommendations (not upsell)
- Improvement roadmap for the next 90 days
Managed service plans
Simple tiers that scale from “keep it running” to “security uplift & compliance”.
Most popular
Secure
Security-first IT with stronger baselines and reporting.
- Everything in Essential
- Enhanced patch + reporting
- M365 security baseline checks
- Security recommendations roadmap
- Monthly service report
Complete
For higher risk environments needing more controls and oversight.
- Everything in Secure
- Security uplift projects guidance
- Quarterly business review
- Priority response
- Optional EDR/email security add-ons
Note: Pricing can be per-device + fixed monthly components depending on your site size and servers.
We’ll recommend the right tier and provide a clear quote.
Get a quote or book a security snapshot
Tell us a little about your environment — we’ll respond same business day.
Ideal for
Up to ~20 users, 2–3 servers, Microsoft 365, and security uplift.
What to include
User count, servers, current MSP (if any), and any urgent issues.